Overview

Moventa (“we” or “us”) is a UK-based fintech company in pre-launch, raising support through a reward-based crowdfunding campaign. These Terms of Pledge (“Terms”) govern the relationship between Moventa and individuals (“pledgers” or “you”) who contribute funds to support the development of our financial automation software. By making a pledge to our campaign, you confirm that you have read and agree to these Terms. If you do not agree, do not proceed with a pledge.

Nature of the campaign: This campaign is not an investment or equity offering. Pledges are contributions to help fund the creation of new software, not purchases of an existing product or securities. In return for your support, you receive a digital reward (a time-limited software license) as specified for your pledge tier. There are no financial returns, ownership rights, or profit-sharing of any kind.

No account required: You are not required to create a Moventa account to make a pledge. You must provide a valid email address so we can confirm your pledge and later deliver your software license reward. Personal data is handled in accordance with our Privacy Notice.

Eligibility

To be eligible to pledge:
• You must be at least 18 years old and legally capable of entering a binding contract.
• Residency: open to residents of the UK and EU countries. Pledgers from the US or Canada are not eligible.
• Non-commercial use: pledges are for personal, non-business use of the software reward.
• Accurate information: provide truthful, accurate, and complete details when pledging; using false details or unauthorised payment methods is prohibited.

Pledges and Rewards

Reward tiers (all-digital: no physical goods):
• 2-Year License — access for two years from software release.
• 5-Year License — access for five years from software release.
• Lifetime License — access for the lifetime of the Moventa consumer service (while the product is commercially offered). Third‑party pass‑through costs we do not control are excluded.

Pledge process: select a tier and pay via Stripe (our payment processor). By pledging, you authorise the charge. We will email a confirmation once payment is processed. Charges occur at the time of pledge.

Contract formation: Upon receipt of your pledge and payment, a contract is formed for delivery of the specified reward, contingent on successful development. This is not a purchase of an existing product but a support agreement with a future reward.

Use of funds: Your pledge funds development, testing, and launch of the software.

Pledges are contributions, not deposits: Pledges are generally non-refundable except as set out in these Terms.

No interest or profit sharing: Your sole entitlement is the specified software license reward (or a refund only in the limited cases below).

Communication: We will provide project updates by email; keep your contact details current to receive your reward.

Payment issues: If payment is declined or later reversed, no reward is due; see Chargebacks.

Delivery Timelines and Changes

Estimated delivery: The software is expected to be ready by April 2026. This is an estimate only; delays are possible.
Grace period: We may extend the estimated date by up to 60 days without triggering refunds.
Delivery method: Rewards are delivered electronically (e.g., license key, activation link, or account activation) to your pledge email.
License start: Your license term starts when the software is made available to you.
Project changes: We may adjust scope or features as development progresses; core reward (software access for your tier duration) remains.
Substitution: If a specific reward becomes impossible, we may provide an alternative of equal or greater value; you may refuse and request a refund in that case.
No breach for minor delays: Delays alone do not constitute breach while we act in good faith to deliver.

Cancellations, Refunds, and Chargebacks

Immediate digital perks & cooling‑off waiver: Digital/participation perks (e.g., founding status, badges, updates, beta/design-partner access) begin immediately after payment at your request. You consent to immediate performance and acknowledge the statutory withdrawal/cooling‑off right may not apply to these benefits.

Non‑refund policy: Pledges are final and non‑refundable, except:
• Moventa cancels the campaign or your reward tier — full refund.
• Failure to deliver reward — if the reward is not delivered within 60 days after the April 2026 estimate, you may request a full refund.
• Material change reducing reward value — you may accept a substitute of equal/greater value or request a refund.

Refund process: When due, refunds are issued without undue delay to the original payment method. We may deduct reasonable, lawful costs only where permitted.

Chargebacks: Contact us first for issues. Unwarranted chargebacks may result in suspension/cancellation of rewards while disputed. If a chargeback is granted, your pledge is treated as cancelled and rewards will be deactivated. We may dispute unwarranted chargebacks with Stripe.

Acceptable Use

You agree to: not engage in illegal activity; provide truthful details; avoid harassment/abuse; no spam or unauthorised promotion; not disrupt, hack, or introduce malware; avoid multiple/fake pledges or bots; respect intellectual property; comply with Stripe/payment rules; and keep feedback constructive. Violations may result in removal of content, cancellation of pledge, or blocking from future participation.

Termination and Account Blocking

Your right to terminate: If Moventa materially breaches these Terms and fails to remedy after notice, you may terminate and receive a refund for any undelivered reward portion.
Our right to terminate for cause: We may cancel your pledge and/or block you for material breach (eligibility violations, acceptable-use breaches, non‑payment/chargeback, false information). On termination for cause, rewards may be revoked and refunds are not owed except at our discretion and subject to lawful deductions.
Our right to suspend/terminate without cause: We may cancel the campaign or a pledge for business or compliance reasons; affected pledges receive full refunds.
Effect: Upon termination, undelivered obligations cease (subject to any due refund). Provisions intended to survive will continue to apply.

Legal Disclaimers

Project risk: Software development carries risks; success and timelines are not guaranteed.
Quality and conformity: We will supply software as described and of satisfactory quality, consistent with applicable consumer law.
No financial/professional advice: Moventa provides tools—not financial, tax, or investment advice; use outputs at your own discretion.
Limitation of liability: We are liable only for direct, foreseeable loss caused by our breach and our total liability is capped at your pledge amount. We are not liable for indirect/consequential loss, loss of profits, business interruption, or loss of opportunity. Nothing limits liability that cannot be limited by law (e.g., death/personal injury due to negligence, fraud, or non‑excludable consumer rights).
Force majeure: We are not liable for failure/delay due to events beyond our control (e.g., natural disasters, regulatory actions, widespread outages).
Third‑party services: Payments via Stripe and other providers are subject to their terms; we are not liable for their acts/omissions. Use of delivered software may be governed by a separate EULA.

Contact and Company Information

Company name: MOVENTA SERVICES LTD
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Companies House No.: 16695258
Support email: support@moventa.io
Website: https://moventa.io
We aim to respond to support emails within 5 business days.

Governing Law and Dispute Resolution

These Terms are governed by the laws of England & Wales. EU/UK consumers retain any mandatory protections of their home country. Courts of England and Wales have non‑exclusive jurisdiction, without prejudice to your right to bring a claim in your home forum where applicable. Before any legal action, please contact us to attempt informal resolution. EU consumers may also use the EU ODR platform.